Profile Summary

A Business Management undergraduate with practical experience in warehouse logistics and customer operations. Proven track record of reliability in high-volume environments. Seeking internship roles in administration or management.

Experience

Barista (Part-Time) June 2025 – Present
Zuspresso (M) Sdn. Bhd.
  • Adhere strictly to standard operating procedures (SOPs) for beverage preparation to ensure consistent product quality.
  • Uphold rigorous hygiene standards and food safety protocols to ensure a safe environment for customers and team members.
Food Delivery Driver (Part-Time) Oct 2023 – May 2025
ShopeeFood
  • Delivered food orders within time targets while maintaining service quality and customer satisfaction.
  • Communicated with customers and merchants to resolve delivery issues.
Warehouse Assistant Feb 2022 – Oct 2023
Alpha Integrated Management
  • Conducted quality and quantity checks on incoming stocks.
  • Acted as the primary point of contact for third-party logistics (3PL) providers, ensuring smooth handover and documentation of goods.
Barista Feb 2019 – July 2019
Berjaya Starbucks Coffee Company Sdn Bhd
  • Provided customer service and prepared beverages.